Shipping Overview
We are committed to delivering your carefully curated lifestyle essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your selected items—whether they are casual footwear, performance-ready athletic gear, or versatile accessories—are promptly prepared for shipment. Our logistics partners handle each package with attention to detail, guaranteeing safe transit from our warehouse to your doorstep.
Shipping Timeframe
Processing times may vary slightly depending on seasonal demand, but most orders are dispatched within 48 hours. Delivery durations are influenced by your location and the selected shipping method. While we strive for punctuality, external factors like weather or carrier delays may occasionally extend the estimated arrival window. Rest assured, we proactively monitor all shipments to minimize disruptions.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum cart value: $9999).
These rates ensure reliable delivery while keeping costs transparent. Bulkier purchases may qualify for additional discounts—check your cart summary during checkout.
Shipping Regions
Currently, we serve customers across North America, the European Union, and select Asian countries. Due to evolving trade regulations, certain regions may face temporary restrictions. If your country isn’t listed at checkout, please contact
[email protected] for assistance. We’re actively expanding our reach to serve you better.
Order Tracking
Once your order ships, you’ll receive a confirmation email containing a unique tracking number and a link to monitor its progress. For consolidated shipments with multiple items, tracking updates may appear sequentially. If you encounter discrepancies or haven’t received updates within 72 hours of dispatch, our support team can provide real-time carrier insights.
Delayed or Lost Shipments
While rare, delays can occur due to logistical complexities. If your package hasn’t arrived within 5 business days of the estimated delivery date, please contact us at
[email protected] with your order number. For lost items, we initiate trace procedures with carriers and will either reship your items or issue a refund upon investigation completion—whichever you prefer.
Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in our pricing. We recommend consulting your country’s customs office to estimate potential costs. To avoid surprises, some carriers may contact you directly for payment before releasing parcels. Unfortunately, we cannot reimburse these fees or adjust declared values.